Privacy Policy

At Clipsmateai, accessible from [Your Website URL], your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our SaaS platform.

1. Information We Collect

We collect only the data necessary to provide and improve our services

a) Personal Data
  • Name
  • Email Address
  • Account login details
  • Billing and transaction details (processed securely via third-party payment providers)
b) Usage Data
  • IP address
  • Browser type and device information
  • Pages visited and feature usage
  • Session duration and performance logs
c) User Content
  • Videos, text, or assets you upload for processing
  • Metadata generated by AI tools

2. Legal Basis for Processing (GDPR)

We process your data under the following lawful bases:
  • Contractual necessity (to deliver the service you signed up for)
  • Legitimate interest (service improvement, fraud prevention)
  • Consent (marketing communications, cookies)
  • Legal obligation (billing and compliance)

3. How We Use Your Data

Your data is used to:
  • Provide ClipsMate AI features and services
  • Process payments and manage subscriptions
  • Improve AI performance and platform stability
  • Send service updates and account-related communications
  • Provide customer support
  • Ensure platform security and abuse prevention

4. Data Storage & Security

  • All data is stored on secure servers
  • Industry-standard encryption and access controls are applied
  • Access is restricted to authorized personnel only

While we take strong security measures, no system is 100% secure.

5. Third-Party Services

We may share limited data with trusted third parties such as:
  • Payment processors
  • Cloud hosting providers
  • Analytics tools
  • Email communication services

These providers are GDPR-compliant and process data only on our instructions.

6. Your GDPR Rights

As a user, you have the right to:
  • Access your personal data
  • Rectify inaccurate data
  • Request data deletion (“Right to be Forgotten”)
  • Restrict or object to processing
  • Request data portability
  • Withdraw consent at any time

7. Data Retention

We retain personal data only as long as necessary:
  • Active accounts: while service is in use
  • Inactive accounts: up to 12 months
  • Legal or billing records: as required by law

8. International Data Transfers

If data is transferred outside the EU, we ensure adequate safeguards such as:
  • Standard Contractual Clauses (SCCs)
  • GDPR-compliant hosting providers

9. Changes to This Policy

We may update this Privacy Policy. Continued use of ClipsMate AI means acceptance of changes.

Contact: [email protected]