1. Refund Eligibility

Refunds may be issued only if:

• The platform is unusable due to a verified technical issue
• The request is submitted within 7 days of purchase

2. Non-Refundable Cases

Refunds are not provided for:

• Change of mind
• Partial usage or dissatisfaction
• Failure to understand features
• Violations of Terms
• Discounted or promotional purchases

Refund Process

Include:

• Registered email
• Payment reference
• Reason for refund

Approved refunds are processed within 5–10 business days.